This all-inclusive online course will provide a complete view of supply chain management and freight broker training. In addition, you will be prepared for the Certified Supply Chain Professional exam and learn the skills needed to be a successful freight broker or agent.

In the Certified Supply Chain Professional (CSCP) course, you will learn how to translate the connection between planning, sourcing, manufacturing, and delivering into an integrated supply chain. By course completion, you will have a firm understanding of mitigation strategies, operationalize risk management practices and implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market.  

The Freight Broker/Agent Training course provides you with the comprehensive training needed to gain valuable knowledge for building a successful freight brokerage or freight brokerage agency. This freight broker training course is designed to educate the student about the foundational aspects of brokering shipments. From learning the laws and terminology, setting up your business, learning about valuable tools and software, contracts and forms, how to find shippers and do ratings, and much more, it will provide you with the knowledge, insight, and direction to help you stand out in this growing industry.

By course completion, you will understand the steps of setting up carrier and shipper packets and contracts, marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to keep lines of communication open, and valuable negotiation skills.

Job Opportunity and Resources for Freight Broker/Agent Training

Brooke Transportation Training Solutions hosts a Broker/Agent Resources Day event, which includes a virtual option held one Friday a month, exclusively for course graduates. During this virtual option, all Freight Broker/Agent course graduates have the opportunity to join in on this Resource Day to hear participating brokers give presentations regarding agent opportunities with their company. Graduates are provided with additional valuable resources that can significantly benefit them in their freight brokerage/agency operations. Brooke Transportation is the only training provider currently offering this excellent resource. 

What you will learn  

• Supply chain management and operations
• Purchasing and supplier management
• Ethical and sustainable sourcing
• Inventory and demand forecasting
• Resource planning systems
• Process management and Six Sigma in the supply chain
• Customer relationship management and globalization
• The basics of freight brokering, and qualifications needed for freight brokers and freight broker agents
• Transportation law, insurance, and agreements and contracts fundamentals
• How to set up and run your business, including recordkeeping, determining quotes, and negotiation and marketing techniques

How you will benefit  

• Knowledge to pass the CSCP certification test, including coverage of topics like improving hiring potential, potential increase in salary, increased professional value, and marketability
• Increase in supply chain management skills and knowledge
• Increase in customer satisfaction
• Expanded view of the supply chain industry
•  Insight into the freight broker industry to determine which avenue fits you best and will give you guidance to obtain the highest ratios for success
• Graduates will be able to participate in a weekly job opportunity event called Resource Day

1. Certified Supply Chain Professional (CSCP)
1. Introduction to Supply Chain Management
   1. The Origins of Supply Chain
   2. Supply Chain Management Accounting and Finance
   3. Supply Chain Strategy
   4. Supply Chain Planning and Execution
   5. Business Strategy
2. Purchasing Management
   1. Management Roles
   2. Purchasing, Procurement
   3. Supplier Negotiation
   4. Outsourcing
   5. Purchasing Decisions
3. Creating and Managing Supplier Relationships
   1. Supplier Relationship Management
   2. Supplier Relationship Development
   3. Establishing Criteria
   4. Distributors
   5. Supplier Contracts
4. Ethical and Sustainable Sourcing
   1. Sourcing
   2. Sustainability
   3. Benchmarks
   4. Social and Environmental Impacts of Sourcing
   5. Customer Impacts of Ethical and Sustainable Sourcing
5. Demand Forecasting
   1. Demand Forecasting Concepts and Techniques
   2. The Importance of Forecasting
   3. Demand Planning
   4. Forecasting Methods
   5. Forecasting Models
6. Purchasing Management
   1. Project Management
   2. Creating and Managing Supplier Relationships
   3. Resource Planning Systems
7. Inventory Management
   1. Inventory Management
   2. Financial Statements
   3. Inventory and the Flow of Materials
   4. Inventory Tracking Methods
8. Midterm
9. Process Management – Lean and Six Sigma
   1. Lean Thinking
   2. Kanban Systems
   3. Quality Management and Quality Control
   4. Six Sigma
   5. Statistical Tools
10. Domestic U.S. and Global Logistics
    1. Transportation Fundamentals
    2. Internal Supply Chain Management
    3. International Import Export Standards
    4. Modes of Transportation
    5. Corporate Social Responsibility
11. Customer Relationship Management
    1. Customer Relationship Management
    2. Customer Value
    3. Designing a Successful CRM Program
    4. The Supply Chain Role in Customer Satisfaction
    5. Predicting Customer Behaviors
12. Global Location Decisions
    1. Global Location Decisions
    2. Direct Shipment Strategies
    3. Intermediate Storage Point Strategies
    4. Distribution Channels
13. Service Response Logistics
    1. Service Industries
    2. Supply Chain Services and Management
    3. Methods to Improve Service Productivity
    4. Service Location and Layout Strategies
14. Supply Chain Process Integration
    1. Integration Model
    2. Network Optimization
    3. Overcoming Obstacles
    4. New Product Integration
15. Performance Measurements
    1. Compliance
    2. Supply Chain Metrics
    3. Measure, Analyze and Improve the Supply Chain
    4. Risks
    5. Balanced Scorecard and SCOR Model
16. Your Career Roadmap (optional)
    1. Your Skills and Talents
    2. Your Resume
    3. The Cover Letter
    4. Using Email and Social Media
    5. Networking
    6. Acing the Interview
    7. Negotiating Your Salary
    8. After You Land the Job
17. Final Exam
2. Freight Broker/Agent Training
1. The Basics of Freight Brokering
2. Setting Up Your Business 
3. Setting Goals for Your Business
4. Setting Up Your Shipper Packet and Your Carrier Packet
5. Operations and Using Operations Software
6. Types of Freight and Exploring Niche Markets
7. Transportation Law
8. Broker-Carrier Contracts
9. Broker-Shipper Contracts
10. Insurance for Carriers and Brokers
11. Recordkeeping, Accounting, and Financial Management
12. Determining Your Rate Quotes
13. Carrier Relations and Solutions for Success
14. Sales and Profitability
15. Advanced Marketing
16. Develop Your Negotiation Skills

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.10 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this program are included in enrollment. The textbook will be shipped to you approximately 7-10 business days after enrollment in the Supply Chain portion of the program:

• Principles of Supply Chain Management: A Balanced Approach, by Joel D. Wisner, Keah-Choon Tan, and G. Keong Leong

Prerequisites:

There are no prerequisites to take this course. However, since this course focuses solely on U.S. domestic freight brokering, it is recommended you are interested in doing business in the United States.

Certification Requirements:

To be eligible for the CSCP exam, you must meet the following requirements:

• 3 years of related business experience or
• Bachelor's degree or the international equivalent*, or
• CPIM, CLTD or CSCP, CTL, CFPIM, CIRM, SCOR-P, C.P.M., CSM or CPSM designations

Does this course prepare for a certification?

Yes. You will be prepared to take the Certified Supply Chain Professional (CSCP) designation. Exam Eligibility requirements for CSCP: 3 years of related business experience or bachelor's degree or the international equivalent*, or CPIM, CLTD or CSCP, CTL, CFPIM, CIRM, SCOR-P, C.P.M., CSM or CPSM designations.

What is a freight broker?

A freight broker arranges and makes provision for the transportation of shipments, but they don't actually provide the transportation. Instead, they help the shipper and the motor carrier company negotiate on both sides and earn a fee for their work. Freight brokers use their expertise to set up the shipment, negotiate the terms of the transaction, and manage the shipment from its origin to its destination.

What does a freight broker do?

The freight broker works within the company to manage the day-to-day tasks required to move goods from place to place. They hire carriers and monitor financial aspects such as invoicing, paying agents, and monitoring credit. The government may require additional fees and paperwork for a brokerage license, but not for becoming a freight agent.

How do I become a freight broker?

You will need to gain some industry knowledge either with a freight broker or freight broker agent and/or through an in-depth training that not only teaches the industry but also how to set up and market yourself as a freight broker. After you gain industry knowledge, you will need to obtain a freight broker license.

What is a freight brokerage company?

Freight brokerage companies act as a liaison between a "shipper," or a business with goods to move, and a "carrier," or the business that has the ability to move those goods. They help the shipping industry run efficiently and smoothly.

How long does it take to become a freight broker?

It does not take long to set up your business as freight broker. The longer time is actually building up your business. As with almost any new startup business, it'll take time to build your client database before your income starts to increase. When you're just starting out, it can take an average of three to six months or longer to establish relationships and start building your client database.

Can I register for courses if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don't have enough time to complete the course within the time frame provided?

If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

Am I guaranteed a job?

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. To learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."