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The Dental Office Manager includes: Administrative Dental Assistant
Microsoft Word 2016 Certification Training (Vouchers Included)
Microsoft Excel 2016 Certification Training (Vouchers Included)
Professional Bookkeeping with QuickBooks 2018 (Software Included)

Dental Office Manager

Dental Office Manager
$3,995.00 (USD)
List Price: $5,690.00
Save: $1,695.00 (30% off)





Administrative Dental Assistant

I.     The Dental Profession
    A. Orientation to the Dental Profession: Dental Basics

II.     Interpersonal and Communication Skills
    A. Communication Skills and Telephone Techniques
    B. Written Correspondence
    C. Patient Relations
    D. Dental Healthcare Team Communication

III.     Records Management
    A. Patient Clinical Records
    B. Information Management

IV.     Scheduling and Recall Systems
    A. Dental Patient Scheduling
    B. Recall Systems

V.     Dental Insurance Processing

VI.     Financial Management
    A. Financial Arrangements and Collection Procedures
    B. Bookkeeping Procedures: Accounts Receivable
    C. Bookkeeping Procedures: Accounts Payable

VII.     Office Equipment and Inventory
    A. Inventory Management
    B. Office Equipment
    C. Computers in the Dental Office

VIII.     Employment Strategies

Professional Bookkeeping with QuickBooks 2017 (Software Included)

I.      Bookkeeping Concepts
    A. Bookkeeping Defined
    B. The Journal and The Ledger
    C. Special Journals and the Worksheet
    D. Financial Statements and Closing the Books
    E. Merchandising Accounts
    F. Depreciation and Checking Accounts
    G. Petty Cash and Interest
    H. Payroll, Partnerships, and Corporations

II.     QuickBooks – Introductory Concepts
    A. Getting Started
    B. The Chart of Accounts
    C. Company Lists
    D. Bank Accounts
    E. Fixed Assets and Depreciation
    F. Accounts Payable I
    G. Accounts Payable II
    H. Accounts Receivable I
    I. Accounts Receivable II
    J. Accounts Receivable III
    K. Inventory and Estimating
    L. Reporting

III.     QuickBooks – Intermediate Concepts
    A. Working with Company Files
    B. Securing Your Company Files
    C. List Items and Inventory
    D. Ordering and Selling Inventory
    E. Vendor Discounts and Credits and Adjusting Inventory
    F. Tracking Price Levels and Customer Discounts
    G. Tracking Vehicle Mileage
    H. Working with Customer Balances
    I. Batch Invoicing and Creating Letters
    J. Petty Cash and Gift Cards
    K. Owner Transactions and Journal Entries
    L. Loans and Budgets

Microsoft Word 2016

I.      Introduction to Microsoft Word 2016
    A. Creating a Microsoft Word Document
    B. The Ribbon
    C. The File Tab
    D. The Quick Access Toolbar
    E. Formatting Microsoft Word Documents
    F. Editing Documents
    G. Finalizing Microsoft Word Documents
    H. Introduction to Microsoft Word 2016 Exam

II.     Intermediate Microsoft Word 2016
    A. Advanced Formatting
    B. Working with Tables
    C. Working with Images
    D. Page Layout
    E. Working with Illustrations
    F. Viewing Your Document(s)
    G. Intermediate Microsoft Word 2016 Exam

III.     Advanced Microsoft Word 2016
    A. Working with Long Documents
    B. Reviewing and Collaborating on Documents
    C. Comparing and Combining Documents
    D. Managing Mailings
    E. Protecting Documents
    F. Random Useful Items
    G. Advanced Microsoft Word 2016 Exam

IV. Microsoft Word 2016 Final Exam





Joliet Junior College

1215 Houbolt Road
Corporate and Community Services
Joliet, IL 60432 US

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