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Management for IT Professionals

Learn leadership skills that will help you succeed as a manager in the IT field by exploring different decision-making techniques. This course focuses on developing a successful leadership style that facilitates team building, collaboration, and a corporate culture that promotes success.

$2,295.00 (USD)

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schedule
                                390 Course Hrs
                            

                                Code
                                    GES405
                            
calendar_today
                                6 Months
                            
grid_onOpen enrollment
speedSelf paced

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Overview

Objective

Outline

Management Issues in the IT Environment
1. Introduction and Components of a Successful Manager
2. Organizational Culture and Change
3. Power and Perceptions
4. Leadership and Risk
5. Strategies, Decision Making, Empowerment, and Accountability
6. Customer Relationship Management and Quality
7. Human Resource Management
8. Financial Accountability
9. Summary
Collaborative Problem Solving
1. Introduction
2. Backgrounds, Management, and Leadership
3. Communication, Motivation, and Development
4. Summary
Strategic Management in Operations
1. Introduction and Overview
2. Definitions and Business Models
3. Categories of Strategies
4. Strategic Planning Models
5. Creating Strategic Alternatives
6. Implementation
7. Conclusion
Business Best Practices
Financial Accounting for IT Managers
1. Introduction and Overview
2. Importance of Financial Statements
3. The Balance Sheet
4. The Income Statement
5. Statement of Cash Flows
6. Financial Ratios
7. Conclusion
Legal Issues in Operations
1. Introduction
2. Sources of Law
3. Agency and Employment Law
4. Torts Law
5. Sales and Products Liability
6. Intellectual Property
7. Ethics
8. Summary
Organizational Leadership and Decision Making
1. Introduction and Overview
2. What Is a Leader
3. Sources of Power in Leadership
4. Leadership Theories
5. Transformational Leaders
6. Decision Making and Empowerment
7. Accountability
8. Summary
Organizational Development and Change
1. Introduction and Overview
2. The Culture of an Organization
3. Types of Culture
4. Organizational Change
5. The Human Side of Change and Resistance
6. Summary
Negotiating Strategies
1. Introduction
2. Steps in Negotiating
3. Tools in Negotiating
4. Types of Negotiations
5. Personality Types
6. Preparing for Negotiations
7. BATNA and Summary
Seven Management Disciplines
1. Introduction and Overview
2. Strategy Management
3. Human Resource Management
4. Technology Management
5. Production and Operations Management
6. Sales and Marketing Management
7. Customer Experience Management
8. Financial Management
9. Risk Management
10. Summary
Budgeting Essentials
1. Introduction
2. The Concept of Budgeting
3. Activity Based Budgeting
4. Factors to Consider in Budgeting
5. Production Planning
6. Inventory
7. Sample Budget and Summary
Persuasive Communication
1. Introduction
2. Fundamentals of Communication
3. Knowing the Audience
4. The Power of Listening
5. Credibility of the Speaker
6. Evidence in Persuasion
7. Emotion in Persuasion
8. Organizing the Argument
9. Summary

Requirements

Requirements:

Hardware Requirements:

This course can be taken on either a PC or Mac.
A high-speed Internet connection

Software Requirements:

PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Microsoft Office or equivalent (not included in enrollment).
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

Managing by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials
Strategic Planning - A Pragmatic Guide

Please note: You will receive a digital book if the physical book is on backorder.

Prerequisites

Instructor

FAQs

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

No.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

Thanks for reaching out!

We will call you within the next business day.

Business hours are Monday to Friday, 9am to 9pm Eastern Time.

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